Key Performance Indicators

16 KPIs measuring outputs and outcomes. 2 have verified baselines; 12 require establishment in Year 1.

Baseline Status

Source-Verified

Baseline exists and is traceable

To Be Established

Year 1 deliverable

Disputed

Conflicting sources

Baseline integrity: Establishing baselines is the principal Phase 1 deliverable. No numeric outcome target is set where no baseline exists.

KPI-01to-be-establishedoutput

Documentation case resolution

National Documentation Resolution Programme

Definition

Number of documentation and citizenship cases involving Malaysian-born persons of Indian origin resolved to a final decision; the median case cycle time in months; AND the approval/refusal split with refusal reasons published by category

Baseline (2026)

No published aggregate exists

Year 2

Verified caseload baseline published; 15 one-stop desks operational; median cycle time reduced by at least 25% against the Year 1 measured baseline; approval/refusal split published for the first time

Year 4

At least 70% of the Year 1 verified caseload resolved to a final decision

Year 6

At least 90% of the Year 1 verified caseload resolved to a final decision; steady-state median cycle time published; approval rate published annually with an independent sample review of refused cases

Data Owner

Ministry of Home Affairs (JPN)

Verification

JPN case-management system; published monthly series

Frequency

Monthly

Disaggregation

Age band, state, applicant category (child, student, elderly, PWD, widow, single parent)

Note

A RESOLUTION target is used, NOT an approval target: approval is a discretion of the Federal Government under Article 15A, Article 19 and Second Schedule Part II and cannot be committed to a percentage. COMPENSATING CONTROL added after independent critique: a resolution target alone is satisfiable by refusing every case, so the approval/refusal split, refusal reasons by category, and an independent sample review of refusals are published alongside it. The Year 1 baseline replaces the unverifiable 25,000 estimate.

KPI-02to-be-establishedoutcome

Preschool participation among low-income Indian children

Early Childhood Access Programme

Definition

Proportion of children aged 4-5 in low-income Indian households enrolled in a registered preschool

Baseline (2026)

Not measured

Year 2

Enrolment audit completed and baseline published; participation at approximately 40% of the eligible cohort

Year 4

Participation at approximately 70% of the eligible cohort; approximately 11,200 subsidised places

Year 6

Participation at approximately 80% of the eligible cohort; approximately 12,800 subsidised places; school-readiness screening for all programme entrants

Data Owner

Ministry of Education

Verification

MOE enrolment records; annual programme audit

Frequency

Annual

Disaggregation

State, provider type, gender, disability status

Note

The Year 2 target is an AUDIT deliverable, not a participation claim, because no baseline exists. Doc A's 40,000 subsidised places exceeded the eligible cohort (CNF-022).

KPI-03to-be-establishedoutput

SJKT condition standard

SJKT Safety and Learning Environment Programme

Definition

Proportion of the 528 SJKT meeting the defined safety and learning-environment standard

Baseline (2026)

Not measured; no complete audited condition record exists

Year 2

100% of SJKT audited and a prioritised remediation schedule published; safety-critical works commenced at all schools rated highest risk

Year 4

All schools rated safety-critical at audit remediated; digital facility and a trained coordinator in every SJKT

Year 6

All 528 schools meeting the defined standard

Data Owner

Ministry of Education

Verification

MOE and PWD works records; published remediation schedule

Frequency

Quarterly for works; annual for standard

Disaggregation

State, school size, risk rating

Note

Requires MOE confirmation of the SJKT share of the national dilapidated-schools programme to avoid double-counting existing funding (VAL-11).

KPI-04to-be-establishedoutput

Community facility safety compliance

Community Institution Safety and Compliance Programme

Definition

Number of participating community-service facilities meeting defined safety and accessibility standards

Baseline (2026)

Not measured

Year 2

Audit completed for participating facilities; priority works list published

Year 4

Safety-critical works completed at priority facilities

Year 6

Participating facilities meeting the defined standard; tenure documentation referred to state authorities

Data Owner

Department of National Unity

Verification

Audit records; state authority certification

Frequency

Annual

Disaggregation

State, facility type, service functions provided

Note

Participation is voluntary and requires state and trustee consent, so the denominator is participating facilities, not all facilities.

KPI-05to-be-establishedoutcome

Post-school destination

School-to-Pathway Guidance and Placement Support

Definition

Proportion of Indian SPM leavers in a confirmed education, training or employment destination twelve months after leaving school

Baseline (2026)

Not measured

Year 2

Destination tracking system operational; first cohort baseline published

Year 4

Measurable improvement against the Year 2 baseline

Year 6

Sustained improvement with the full series published

Data Owner

Ministry of Education

Verification

Destination tracking survey; MOE and MOHE admissions data

Frequency

Annual

Disaggregation

State, gender, household income band

Note

No numeric target is set before a baseline exists. Setting one would be an invented figure.

KPI-06to-be-establishedoutcome

TVET certified completion and employment

TVET and STEM Progression Pipeline

Definition

Number of enrolees certified, and the proportion in employment at or above the indexed wage threshold twelve months after certification

Baseline (2026)

No dedicated pipeline exists

Year 2

Approximately 5,000 enrolees; completion rate published; tracking operational

Year 4

Approximately 15,000 cumulative enrolees; completion rate at least 80%

Year 6

Approximately 30,000 cumulative enrolees; at least 65% of certified graduates in employment at or above the indexed threshold twelve months after certification

Data Owner

Ministry of Human Resources

Verification

Training provider records; EPF and SOCSO contribution matching for employment verification

Frequency

Quarterly for enrolment; annual for employment

Disaggregation

Sector, gender, state, prior income band

Note

The employment threshold is the prevailing national minimum wage plus 25%, restated and published annually. Doc A's RM2,672 threshold was a 2014 statistic and is rejected (CNF-023). Completion and employment targets are set below Doc A's 85% and 70% because those figures had no evidential basis.

KPI-07disputedoutput

Pre-university pathway transparency and conversion

Tertiary Access Navigation and Transparency

Definition

Publication of an annual disaggregated intake and offer series; and the proportion of qualified Indian applicants receiving a confirmed place

Baseline (2025)

Disputed and unpublished: 1,116 seats asserted by an NGO, 1,537 offers asserted in a source draft, neither traced to MOE

Year 2

First official disaggregated intake and offer series published; navigation support operational

Year 4

Full series published for three consecutive intakes; attrition point between qualification and enrolment identified

Year 6

Series published annually as standing practice; measurable reduction in qualified applicants lost for procedural reasons

Data Owner

Ministry of Education

Verification

MOE matriculation intake records

Frequency

Annual

Disaggregation

Pathway, state, qualification band

Note

Deliberately a TRANSPARENCY KPI, not a seat-count KPI. No additional seats are requested and the 90:10 framework is unchanged.

KPI-08to-be-establishedoutcome

Professional employment conversion

Professional Entry and Mentoring

Definition

Proportion of mentored graduates in professional employment within eighteen months

Baseline (2026)

Not measured

Year 2

n/a - programme begins Phase 2

Year 4

Baseline established from the first mentored cohort

Year 6

Measurable improvement against the first-cohort baseline

Data Owner

Ministry of Higher Education

Verification

Graduate tracer study; professional association records

Frequency

Annual

Disaggregation

Field, gender, institution type

Note

No numeric target before a baseline exists.

KPI-09to-be-establishedoutcome

Household progression

Household Progression Programme

Definition

Proportion of enrolled households demonstrating measurable movement in at least two of: income stability, employment, savings, housing security, within 24 months of enrolment

Baseline (2026)

Not measured

Year 2

Approximately 18,000 households enrolled; progression measurement framework operational; first cohort baseline

Year 4

Approximately 40,000 households cumulatively enrolled; at least 40% of the Phase 1 cohort showing movement in two or more domains

Year 6

Approximately 60,000 households cumulatively enrolled; at least 50% of households enrolled for 24 months or more showing movement in two or more domains

Data Owner

Prime Minister's Department (delivery secretariat)

Verification

Household progression record (consent-based); independent evaluation

Frequency

Semi-annual

Disaggregation

State, household composition, entry income band, gender of household head

Note

Coverage is capped at approximately 10% of the estimated low-income Indian household population and is NOT universal. Enrolment is voluntary and consent-based.

KPI-10to-be-establishedoutcome

Enterprise growth and procurement participation

Microenterprise Growth and Vendor Capability Programme

Definition

Revenue and employment growth among participating enterprises; and the measured share and value of federal procurement awarded to certified Indian-owned vendors

Baseline (2026)

Not measured; no certified register exists

Year 2

n/a - programme begins Phase 2

Year 4

Approximately 3,000 enterprises through advisory; certified vendor register operational; first procurement participation series published

Year 6

Approximately 6,000 enterprises through advisory; sustained revenue and employment growth among participants; procurement participation published annually

Data Owner

Ministry of Entrepreneur and Cooperatives Development

Verification

SME Corp records; MOF procurement data; SSM and tax filings with consent

Frequency

Annual

Disaggregation

Sector, enterprise size, state, gender of owner

Note

Procurement participation is MEASURED AND PUBLISHED, not mandated. The 2% set-aside and RM100m contract-value targets in the source draft are rejected on Article 8 grounds (CNF-024).

KPI-11unmeasured historic targetoutcome

Household savings buffer

Household Savings and Asset Accumulation Scheme

Definition

Proportion of participating households holding a defined minimum financial buffer

Baseline (2017)

MIB 2017 set a target that at least 50% of registered poor households demonstrate increased savings within five years; no outturn was ever published

Year 2

Approximately 15,000 households enrolled; product operational; baseline balances recorded

Year 4

Approximately 35,000 households enrolled; at least 50% of households enrolled for 24 months or more showing increased savings

Year 6

Approximately 50,000 households enrolled; at least 60% of households enrolled for 24 months or more holding the defined minimum buffer

Data Owner

Ministry of Finance

Verification

Product administrator records; participation and balance reporting

Frequency

Annual

Disaggregation

Income band, state, gender of account holder

Note

Instrument design requires MOF approval and, if PNB is the vehicle, PNB's own commercial agreement. Confidence class is Provisional.

KPI-12to-be-establishedoutcome

Secure tenure

Housing Access and Estate Legacy Resolution

Definition

Number of assisted households in secure tenure through affordable housing or rent-to-own arrangements

Baseline (2026)

Not measured

Year 2

Estate-displacement legacy review tabled; approximately 1,200 households assisted

Year 4

Approximately 3,600 households cumulatively assisted; revised allocation criteria adopted in participating states

Year 6

Approximately 6,000 households cumulatively assisted

Data Owner

Ministry of Housing and Local Government

Verification

State housing agency records; SJKP data

Frequency

Semi-annual

Disaggregation

State, tenure type, household composition

Note

Volumes are set well below Doc A's 5,000 by Year 4 and 10,000 by Year 6 because delivery depends on state housing agency capacity and on land matters within state jurisdiction.

KPI-13source-verifiedoutcome

Public service participation

Public Service Application Pipeline Programme

Definition

Indian share of the federal civil service excluding RMP and MAF, reported alongside the absolute Indian officer headcount and the annual application volume

Baseline (2024)

3.7% of 1,302,429 officers, approximately 48,190 officers

Year 2

Application volumes published for the first time; grade-disaggregated composition series published; share at approximately 3.9%

Year 4

Share in the range 4.0%-4.3%

Year 6

Share in the range 4.2%-4.8%, equivalent to approximately 6,500-14,300 net additional Indian officers

Data Owner

Public Service Department (JPA)

Verification

JPA HRMIS; SPA application records

Frequency

Annual

Disaggregation

Grade band, scheme of service, ministry, gender

Note

The MIB 7% target is NOT carried into MIB 2.0. Reaching 7% would require approximately 43,000 net additional officers, which is not deliverable in six years (ASM-020). Reported as BOTH a share and a headcount because the denominator will itself change (ASM-021).

KPI-14to-be-establishedoutcome

Grade distribution

Public Service Professional Advancement

Definition

Distribution of Indian officers across grade bands

Baseline (2026)

Not published

Year 2

n/a - programme begins Phase 2

Year 4

Grade-band distribution published annually; participation in development programmes published

Year 6

Measurable improvement in the share of Indian officers in senior grade bands

Data Owner

Public Service Department (JPA)

Verification

JPA HRMIS

Frequency

Annual

Disaggregation

Grade band, scheme of service, gender

Note

Principally a transparency deliverable. The first requirement is publication, which does not currently occur.

KPI-15to-be-establishedoutput

Delivery discipline

Task Force and Delivery Secretariat

Definition

Proportion of quarterly Task Force meetings held as scheduled and chaired as constituted; and dashboards published within 14 days of each meeting

Baseline (2026)

No such body exists

Year 2

8 of 8 quarterly meetings held; 8 of 8 dashboards published within 14 days

Year 4

16 of 16 cumulative meetings held and dashboards published

Year 6

24 of 24 cumulative meetings held and dashboards published

Data Owner

Prime Minister's Department

Verification

Task Force minutes; published dashboards

Frequency

Quarterly

Disaggregation

n/a

Note

This is the single most predictive KPI in the register. Sustained quarterly PM chairmanship is the largest delivery risk in the portfolio (RSK-01).

KPI-16source-verifiedoutput

Measurement integrity

Data, Evaluation and Public Reporting

Definition

Proportion of the sixteen KPIs with a published verified baseline and a current published outturn

Baseline (2026)

0 of 16

Year 2

At least 12 of 16 KPIs with a published verified baseline; DPIA completed and published before any household record operates

Year 4

16 of 16 KPIs with published baselines and outturns; independent mid-term evaluation published

Year 6

16 of 16 maintained; independent final evaluation published

Data Owner

Prime Minister's Department

Verification

Published dashboard; National Audit Department; independent evaluators

Frequency

Annual

Disaggregation

n/a

Note

Eleven of the sixteen KPIs currently have NO baseline. Establishing baselines is therefore the principal Phase 1 deliverable of the whole plan, and this is stated openly rather than concealed behind targets.