Household Progression Programme
Households receive assistance from multiple agencies at different life stages without any coordination, so support relieves a problem without changing the household trajectory
Programme Logic
Problem
Households receive assistance from multiple agencies at different life stages without any coordination, so support relieves a problem without changing the household trajectory
Structural Cause
Programme-centred rather than household-centred administration; no single household record; no follow-through
Intervention
A designated Progression Navigator per enrolled household at a caseload of 150 households, a single consent-based household progression record, coordinated referral to existing programmes, and periodic progress review
Who & How
Target Group
Low-income Indian households facing two or more simultaneous barriers
Eligibility
Household income in the bottom 40%; two or more concurrent barriers across documentation, education, employment, housing or debt; voluntary consent-based enrolment
Deliverables
Outputs
Approximately 120 navigators and 18,000 households in Phase 1, rising to approximately 400 navigators and 60,000 households cumulatively by Phase 3; case-management system operational
Outcomes
Enrolled households demonstrate measurable movement in income stability, employment, savings or housing security
Key Performance Indicators
Household progression
Proportion of enrolled households demonstrating measurable movement in at least two of: income stability, employment, savings, housing security, within 24 months of enrolment
Costing (Central Scenario)
Where these figures come from
Why this figure?Β· RM 133.2m over 6 yearsBenchmarked
- Method
- Case-management model: (households / caseload per navigator) x loaded navigator cost x years, plus one-off case system
- Key inputs
- RM 72,000 β Loaded annual cost per navigator; caseload 150 households per navigator; 120 / 280 / 400 navigators; case-management system RM18m phased 12/4/2
- Population
- Low-income Indian households facing two or more concurrent barriers (Capped coverage: approximately 18,000 households in Phase 1 rising to 60,000 cumulative by Phase 3, i.e. approximately 26% of the 2014-basis low-income Indian household count of 227,600, or approximately 10% of all Indian households. NOTE: 60,000 is CONCURRENT capacity (400 navigators x 150), not cumulative reach; cumulative reach will exceed it given turnover)
- Benchmark
- Caseload of 150 benchmarked to intensive case-management practice. Phase 1: 120 x 72k x 2 = RM17.28m + RM12m system. Phase 2: 280 x 72k x 2 = RM40.32m + RM4m. Phase 3: 400 x 72k x 2 = RM57.6m + RM2m. Coverage is deliberately capped and is NOT universal.
- Funding split
- existing 0.10 = Department of Social Welfare case-work capacity already funded; reallocated 0.40 = MITRA welfare grant lines redirected from episodic aid to case management, the single largest reallocation in the portfolio; new 0.50 = the navigator cadre and case system. ASSUMPTION pending MOF and MITRA confirmation (VAL-28).
- Source
- Sistem Saraan Perkhidmatan Awam (SSPA) salary schedules - Pekeliling Perkhidmatan Bilangan 1 Tahun 2024 β Public Service Department (JPA)Tier 1 view βProvides basic salary only. The LOADING FACTOR applied in this costing to convert basic salary into a fully loaded employment cost is an assumption, not a sourced figure - see ASM-050.
- Status
- Benchmarked to a comparable programme or sourceΒ· pending validation (VAL-17)
- Note
- Caseload of 150 benchmarked to intensive case-management practice. Phase 1: 120 x 72k x 2 = RM17.28m + RM12m system. Phase 2: 280 x 72k x 2 = RM40.32m + RM4m. Phase 3: 400 x 72k x 2 = RM57.6m + RM2m. Coverage is deliberately capped and is NOT universal.
Delivery & Accountability
Lead Ministry
Prime Minister's Department (delivery secretariat)
Accounting Officer
Chief Secretary to the Government (through the Director-General of the delivery secretariat)
Supporting Agencies
Department of Social Welfare; Ministry of Human Resources; Ministry of Housing and Local Government; MITRA; state welfare departments
Mandate Basis
A cross-ministry case-coordination function does not sit naturally in any single line ministry; the coordinating role is assigned to the delivery secretariat
Risks & Safeguards
data_protection
Household and documentation records are linked or misused, chilling take-up among precisely the population the plan targets
Safeguard
The documentation caseload system and the household progression record are SEPARATE systems with no automatic linkage (CNF-032); enrolment in the progression record is voluntary and consent-based; a Data Protection Impact Assessment is a Phase 1 gating deliverable and must be published before any household record operates; access logging and periodic audit
equity
Support concentrates in accessible urban localities and misses estate-origin, rural and remote populations - the households with the greatest need
Safeguard
Mobile delivery is built into PRG-01 and enrolment outreach into PRG-02; all KPIs are disaggregated by state and, where relevant, by locality type; the quarterly dashboard reports geographic distribution so concentration is visible within one quarter
exclusion
Needs-based eligibility using documented household income excludes informal and undocumented households, who are the most vulnerable
Safeguard
Alternative means-assessment pathways for households without formal income documentation, including community verification and social-welfare officer assessment; documentation status is explicitly NOT a barrier to PRG-01 or PRG-02 participation
perverse_incentive
Poverty graduation targets create pressure to exit households from support before they are stable, producing measured success and real harm
Safeguard
Graduation is defined by movement in two or more domains sustained over 24 months, not by exit from assistance; re-entry is permitted without penalty; the independent evaluation specifically tests for premature exit
evidence
The plan's own baselines rest on 2014-vintage data and provisional derivations, and re-estimation materially changes programme scale
Safeguard
All 2014-vintage figures are labelled by year and are not used for present-day statements; DOSM re-estimation of the Indian low-income household count and child cohort are gating validation items (VAL-02, VAL-09); the costing model rebuilds from assumptions by script, so a corrected population reprices the portfolio deterministically