PRG-09P3 LivelihoodsPhase 1-2-3

Household Progression Programme

Households receive assistance from multiple agencies at different life stages without any coordination, so support relieves a problem without changing the household trajectory

Programme Logic

Problem

Households receive assistance from multiple agencies at different life stages without any coordination, so support relieves a problem without changing the household trajectory

Structural Cause

Programme-centred rather than household-centred administration; no single household record; no follow-through

Intervention

A designated Progression Navigator per enrolled household at a caseload of 150 households, a single consent-based household progression record, coordinated referral to existing programmes, and periodic progress review

Who & How

Target Group

Low-income Indian households facing two or more simultaneous barriers

Eligibility

Household income in the bottom 40%; two or more concurrent barriers across documentation, education, employment, housing or debt; voluntary consent-based enrolment

Deliverables

Outputs

Approximately 120 navigators and 18,000 households in Phase 1, rising to approximately 400 navigators and 60,000 households cumulatively by Phase 3; case-management system operational

Outcomes

Enrolled households demonstrate measurable movement in income stability, employment, savings or housing security

Key Performance Indicators

KPI-09

Household progression

to-be-established

Proportion of enrolled households demonstrating measurable movement in at least two of: income stability, employment, savings, housing security, within 24 months of enrolment

Baseline
Not measured
Year 2
Approximately 18,000 households enrolled; progression measurement framework operational; first cohort baseline
Year 4
Approximately 40,000 households cumulatively enrolled; at least 40% of the Phase 1 cohort showing movement in two or more domains
Year 6
Approximately 60,000 households cumulatively enrolled; at least 50% of households enrolled for 24 months or more showing movement in two or more domains
Owner: Prime Minister's Department (delivery secretariat)
Verification: Household progression record (consent-based); independent evaluation
Note: Coverage is capped at approximately 10% of the estimated low-income Indian household population and is NOT universal. Enrolment is voluntary and consent-based.

Costing (Central Scenario)

Benchmarkedconfidence for this programme’s costing
Six-Year Total
RM 133.2m
New Funding
RM 66.6m
Existing
RM 13.3m
Reallocated
RM 53.3m

Where these figures come from

Why this figure?Benchmarked
Method
Case-management model: (households / caseload per navigator) x loaded navigator cost x years, plus one-off case system
Key inputs
RM 72,000 β€” Loaded annual cost per navigator; caseload 150 households per navigator; 120 / 280 / 400 navigators; case-management system RM18m phased 12/4/2
Population
Low-income Indian households facing two or more concurrent barriers (Capped coverage: approximately 18,000 households in Phase 1 rising to 60,000 cumulative by Phase 3, i.e. approximately 26% of the 2014-basis low-income Indian household count of 227,600, or approximately 10% of all Indian households. NOTE: 60,000 is CONCURRENT capacity (400 navigators x 150), not cumulative reach; cumulative reach will exceed it given turnover)
Benchmark
Caseload of 150 benchmarked to intensive case-management practice. Phase 1: 120 x 72k x 2 = RM17.28m + RM12m system. Phase 2: 280 x 72k x 2 = RM40.32m + RM4m. Phase 3: 400 x 72k x 2 = RM57.6m + RM2m. Coverage is deliberately capped and is NOT universal.
Funding split
existing 0.10 = Department of Social Welfare case-work capacity already funded; reallocated 0.40 = MITRA welfare grant lines redirected from episodic aid to case management, the single largest reallocation in the portfolio; new 0.50 = the navigator cadre and case system. ASSUMPTION pending MOF and MITRA confirmation (VAL-28).
Source
Sistem Saraan Perkhidmatan Awam (SSPA) salary schedules - Pekeliling Perkhidmatan Bilangan 1 Tahun 2024 β€” Public Service Department (JPA)Tier 1 view β†—Provides basic salary only. The LOADING FACTOR applied in this costing to convert basic salary into a fully loaded employment cost is an assumption, not a sourced figure - see ASM-050.
Status
Benchmarked to a comparable programme or sourceΒ· pending validation (VAL-17)
Note
Caseload of 150 benchmarked to intensive case-management practice. Phase 1: 120 x 72k x 2 = RM17.28m + RM12m system. Phase 2: 280 x 72k x 2 = RM40.32m + RM4m. Phase 3: 400 x 72k x 2 = RM57.6m + RM2m. Coverage is deliberately capped and is NOT universal.
View full costing scenarios β†’

Delivery & Accountability

Lead Ministry

Prime Minister's Department (delivery secretariat)

Accounting Officer

Chief Secretary to the Government (through the Director-General of the delivery secretariat)

Supporting Agencies

Department of Social Welfare; Ministry of Human Resources; Ministry of Housing and Local Government; MITRA; state welfare departments

Mandate Basis

A cross-ministry case-coordination function does not sit naturally in any single line ministry; the coordinating role is assigned to the delivery secretariat

Risks & Safeguards

RSK-06

data_protection

Critical→ Medium

Household and documentation records are linked or misused, chilling take-up among precisely the population the plan targets

Safeguard

The documentation caseload system and the household progression record are SEPARATE systems with no automatic linkage (CNF-032); enrolment in the progression record is voluntary and consent-based; a Data Protection Impact Assessment is a Phase 1 gating deliverable and must be published before any household record operates; access logging and periodic audit

RSK-12

equity

Critical→ Medium

Support concentrates in accessible urban localities and misses estate-origin, rural and remote populations - the households with the greatest need

Safeguard

Mobile delivery is built into PRG-01 and enrolment outreach into PRG-02; all KPIs are disaggregated by state and, where relevant, by locality type; the quarterly dashboard reports geographic distribution so concentration is visible within one quarter

RSK-13

exclusion

Critical→ Medium

Needs-based eligibility using documented household income excludes informal and undocumented households, who are the most vulnerable

Safeguard

Alternative means-assessment pathways for households without formal income documentation, including community verification and social-welfare officer assessment; documentation status is explicitly NOT a barrier to PRG-01 or PRG-02 participation

RSK-14

perverse_incentive

Major→ Low

Poverty graduation targets create pressure to exit households from support before they are stable, producing measured success and real harm

Safeguard

Graduation is defined by movement in two or more domains sustained over 24 months, not by exit from assistance; re-entry is permitted without penalty; the independent evaluation specifically tests for premature exit

RSK-16

evidence

Critical→ Medium

The plan's own baselines rest on 2014-vintage data and provisional derivations, and re-estimation materially changes programme scale

Safeguard

All 2014-vintage figures are labelled by year and are not used for present-day statements; DOSM re-estimation of the Indian low-income household count and child cohort are gating validation items (VAL-02, VAL-09); the costing model rebuilds from assumptions by script, so a corrected population reprices the portfolio deterministically